Overview – Custom Uniform Design and Workwear Suppliers

ONE SIZE DOES NOT FIT ALL WHEN IT COMES TO CUSTOM UNIFORM DESIGNS, MANUFACTURING, AND MANAGING THE END-TO-END LIFECYCLE OF WORKWEAR CLOTHING.

JSD’S APPROACH, IS SET UP TO ORGANIZE WITH FLEXIBLE EFFICIENCY AROUND THE DIFFERENT NEEDS AND OPERATIONS OF EACH CLIENT’S SPECIFIC SECTOR, BUSINESS, BRAND, AND WEARERS.

THE PROCESS OF MANAGING THE END-TO-END LIFECYCLE OF CLOTHES AT WORK INVOLVES CREATING DESIGNS, SOURCING ETHICAL WORKWEAR SUPPLIERS, AND SUSTAINABLE, INNOVATIVE MANUFACTURING METHODS. BUT THINGS DON’T END THERE. JERMYN STREET DESIGN’S WORKWEAR CLOTHING IS MADE TO LAST, TO AID THE WEARER’S WELLBEING, AND BE DISPOSED OF RESPONSIBLY AT THE END OF ITS LIFECYCLE.

TO LEARN MORE ABOUT JSD’S CUSTOM WORKWEAR CLOTHING PRODUCTION PROCESS, TAKE A LOOK AT THESE FOUR CORE STAGES.

RESEARCH + UNIFORM DESIGN:

All successful projects for uniform designing, manufacturing, and the ongoing distribution of workwear clothing begin with listening, learning, and observing. This research stage is absolutely critical to a wearer-driven work uniform design approach that excels at meeting each different client’s specific brand, business, and operational needs.

jSD’s 360º research practices include:

extensive end-wearer interviews and (where possible, filmed) observation at work
job-specific dynamics
client stakeholder interviews, including brand owners, human resource, procurement, and operations
report data analysis for current and prior designs, including durability
a competitor and sector trend/insights review
full on-the-job brand immersion by jSD designers.

To this research process, jSD brings an unrivalled wealth of talent and experience: from award-winning uniform designers and industry-leading product developers to a flexible network of tried and tested manufacturers. All these specialist capabilities and partners work closely with the jSD’s creative designers from the outset of every project.

CLIENT + WEARER ENGAGEMENT

jSD moves fast to share initial uniform design concepts with clients, including brand, colour, trim, trend, and fabric mood boards. This ensures a clear alignment between the client’s brief and jSD’s understanding from the project’s outset and helps facilitate continued input from end-wearers into every design iteration. In this way, jSD never loses sight of the wearers’ real work, culture, gender, maternity, and other diverse needs. Plus, each client’s unique brand expression and other practical, financial, and operational imperatives are maintained. These are the inputs, inspirations, and yardsticks of jSD’s design success.

3D VISUALISING

As the creative corporate uniform designs develop, jSD uses 3D visualising software to enable everyone engaged in the project to gain the clearest sense of how the final garments will look and function in a real-world work and brand environment.

WEARER TRIALS

jSD’s product development team works closely with jSD’s design team. This means that as soon as creative designs have been agreed, jSD can have patterns cut and refined to machine a full range of samples of every garment, including final fabrics and trim. Nothing is left to chance, and collaboration continues in the form of rigorous, on-the-job wearer trials. This way, clients and end-wearers remain engaged throughout the Research and Design process, and further refinements of the designs can be undertaken by jSD’s creative designers as required or inspired by these trials.

END-TO-END OVERSIGHT

After final designs and every detail of fabric and fabrication have been agreed, jSD’s product development team take over the project lead to ensure that the best partner is identified for each item from a tried, tested, and trusted network of outstanding international and domestic UK manufacturers.

The production team make sure quality is retained at every turn and specifications are never compromised. From research through design to development, manufacture, roll-out, and beyond, jSD’s clients benefit from this end-to-end oversight throughout the lifecycle of workwear clothing.

ON-GOING FEEDBACK

Only it never ends. jSD puts in place the mechanisms for ongoing wearer engagement and client feedback to feed a culture of constant improvement.

DEVELOPMENT + MANUFACTURE:

The jSD product developers lead a team that includes garment and fabric technicians, pattern cutters, and highly experienced manufacturing professionals. This team is engaged from the outset of every project to support the designers with insights and technical innovation, including specialist expertise from jSD’s network of workwear suppliers.

As soon as creative designs have been agreed upon, the product development team cuts and refines the patterns needed to machine a full range of samples of every garment, including final fabrics and trim. These samples are then used in the Wearer Trials described above. Once the final creative uniform designs are agreed, jSD’s product development team takes over the project lead to ensure that quality is retained at every turn and specifications are never compromised throughout the production.

jSD’s BESPOKE UNIFORM SUPPLIERS

Independent research shows the major impact that uniform design can have on wearer wellbeing, which in turn impacts productivity, staff retention, and brand expression – all critical to business value. That’s why jSD’s creative design process starts and ends with the wearer. Only it never ends. jSD puts in place the mechanisms for ongoing wearer engagement and client feedback to feed a culture of constant improvement.

Jermyn Street Design matches each garment in each project to the ideal partner within our domestic and international supply-chain network. All share our Jermyn Street Design commitment to sustainability, quality and ethical standards.

KAM GILL jSD PRODUCTION MANAGER

MADE-TO-ORDERS

In addition to cost-effective production without compromise, jSD’s manufacturing operations are set up to handle all “Made-To-Orders” with great efficiency. The success of any staff uniforms project is, in large measure, defined by the ability to meet exceptional needs and outliers, as well as to set exceptional standards. Yes, no one is uniform.

COMPETITIVE PRICES + FLEXIBILITY

Two further advantages of jSD’s large and robust domestic and international supply chain are highly competitive prices and flexibility. A policy of dual sourcing on large volumes is just one example of the company’s valuable experience at managing both risk and costs for clients.

QUALITY, ETHICS + SUSTAINABILITY

jSD’s Supplier Manual demands that contracted companies all meet the most exacting standards and specifications. jSD’s suppliers sign-up to stringent manufacturing criteria not only in terms of quality but also ethical, social, and environmental standards. Thanks to regular factory audits and in-person site visits by jSD management, clients can be sure their brand values are safeguarded by jSD’s own.

We chose Jermyn Street Design for their strategic fit with us... You feel the passion and dedication in the way they deliver.

EUROSTAR

ROLL-OUT + BEYOND:

Tireless client-driven commitment equipped with cutting-edge technology. That is how Jermyn Street Design’s account managers work to plan and oversee every detail of design, production, and distribution for clients – giving them confidence that the individual wearer’s needs will be met every time.

LUCY SMITH jSD CLIENT SERVICES DIRECTOR

LISTEN, ADAPT, LISTEN AGAIN

A dedicated and experienced account manager is appointed to every jSD client as their first point of contact. That’s how jSD builds a strong strategic and operational understanding between its cross-capability teams and each client’s unique brand and business needs.

The key skill all jSD account managers possess is listening. They listen hard to lay out different options clearly for each client at every stage of a project and to organise the jSD resources, operations, and the entire lifecycle of workwear clothing around each client’s own specific operations, priorities, and in-house resources.

Listening hard, communicating clearly, and adapting in this way starts at the Research and Design stage, including Wearer Trials; it continues during Development and Manufacture, including pricing, lead times, and issues like sustainability, and it’s absolutely critical for a successful Roll-Out stage of any new design. From staff road-shows, sizing guidance, and online ordering to the packaging and all other communications around ordering and delivery, the Account Manager tunes into the needs and aspirations of the client and individual end-wearers to make Roll-Out an inclusive, motivating, and brand-building experience for all.

But listening doesn’t stop at launch. jSD’s account managers continue listening to clients, end-wearers, and the data so that the cross-capability team can continue to adapt, innovate, and manage supply for the client with maximum predictive efficiency.

ORDERING + SMART STOCK CONTROL

jSD’s advanced, easy-to-use online ordering system is customised to the specific ranges, branding, sizing requirements, and other end-wearer needs of each client, whether distributed through by jSD in bulk to a client’s own hub or hubs or packaged and sent directly by jSD to each individual wearer. The account manager leads the team to support as required and to carry out the fully outsourced operation, including all aspects of online orders, tracking, and fulfilment. The same ordering system also automatically uploads all orders into jSD’s Prima Solutions stock management system.

This smart stock management technology has been customised for the specific demands and lifecycle of clothes at work. It allows the Account Manager and client to monitor real-time stock levels, predict demand accurately, and schedule production with optimal efficiency and reliability. The client is kept informed at every turn to give them total confidence that the right stock will always be available for all staff.

And the jSD team is always available to clients – and, where required, end-wearers too – via email, online chat, and dedicated helplines.

END-OF-LIFE DISPOSAL

Critical to the success of any full lifecycle for clothes at work is the need to design for, plan, and manage responsible end-of-life disposal. jSD’s account managers provide access to jSD’s valuable cross-client and cross-industry learnings and advanced practices around sustainability, including sustainability audits and workshops as part of a Green Thread Sustainability Initiative, developed in close partnership with existing clients.

The jSD skill set extends to friendly and proactive customer support and account management.

DAVID LLOYD LEISURE

LOGISTICS + DISTRIBUTION:

The well-being and needs of hundreds of thousands of employees wearing our award-winning bespoke uniforms, corporate clothing and other custom workwear in 80-plus countries around the globe... That is the ultimate measure of our success through working with over 50 world-leading brands.

JEFF SMITH JERMYN STREET DESIGN CHAIRMAN

PROVEN PARTNERSHIP

jSD ships, stores, manages, and distributes every item of uniform we create. Distribution can be in bulk to a client’s own hub or hubs or packaged and sent directly to each individual wearer.

jSD’s long-standing strategic partner for international warehousing and logistics is Davies Turner, and all garments manufactured outside the UK or outside the client’s domestic market are shipped directly to Davies Turner’s bonded warehousing.

Once cleared through customs, these garments are all transferred to Davies Turner’s flexi-space bulk hanging and racking facilities, where they are booked in and then audited by in-house jSD quality control staff. Every client’s stock is kept on dedicated hanging rails, order-pick face shelving, or for boxed items, palletised. The jSD warehouse team directly oversees the picking and packing of all subsequent orders to be sent out – both bulk and individual.

ADVANCED TECH FOR RELIABILITY + EFFICIENCY

Davies Turner’s barcoding enables and assures the highest levels of accuracy, and jSD also operates a further double-check system on every dispatch.

Throughout this process, Davies Turner’s technology interfaces directly with jSD’s Prima Solutions system, and all orders, whether in bulk or individually packaged/delivered to the end-wearer, are tracked via jSD’s online ordering system.

Prima Solutions technology enables the account manager of every jSD client to monitor, predict, and manage stock levels with maximum reliability and efficiency. jSD can also provide bespoke reporting to clients using SAP Business Objects.

Davies Turner’s robust international partnerships and flexi-space warehousing enable jSD to adapt operations in perfect step with every client’s shifting demands – whatever the scale, wherever the wearers.

jSD... reflect the new global World Duty Free brand perfectly.
They drive forward each redesign and make the process so easy for us – it’s a great 15-year partnership.

WORLD DUTY FREE

CLOTHES AT WORK : A GUIDE DOWNLOAD HERE >>